Frequently Asked Questions
How does the swappable patch system work?
Each hat comes with a Velcro panel where you can attach and swap out any of our embroidered patches. It’s super easy—just peel one off and stick on a new one to match your mood, outfit, or vibe!
How often do you release new designs?
I am constantly working on new designs but it depends on my manufacturer and many other factors. The best way to stay in the loop of new drops would be to join our email list or follow me on instagram @swappablethings!
Can I use your patches on other Velcro items?
Absolutely! Our patches have standard hook-and-loop backing, so they’ll stick to any compatible surface—jackets, backpacks, tactical gear, etc.
How should I clean my hat?
- Use a lint roller to clean off dust
- Handwash in cold water and let air dry
- Do not bleach
- Do not machine wash or tumble dry
- Use a fabric de-wrinkle spray to get stubborn wrinkles out after air drying
How do I clean my patches?
- Hand wipe with water and soap to clean, then let air dry
- Do not machine wash or tumble dry
- For prolonged durability, please avoid bending
Do you take custom patch requests?
At the moment, we’re not offering custom designs—but I’m always open to hearing ideas for future releases! Feel free to contact me on instagram @swappablethings or email me at swappablethings@gmail.com if you have a suggestion!
Do you ship internationally?
Currently I only ship within the USA.
Do you do collabs?
If you are an artist or organization wishing to collab with me, free to email me at swappablethings@gmail.com!
There's something wrong with my order, what do I do?
If there is anything wrong with your order, please email me at swappablethings@gmail.com and I'll try my best to make it right!