Shipping policy

Shipping Policy

Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options. Delivery delays can occasionally occur.

Shipment Confirmation and Order Tracking: You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes: Swappable is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: Swappable is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy: We currently do not ship outside the U.S.

Returns Policy: Please refer to our Returns & Exchanges policy for details on returns.

Questions: If you have any questions about the delivery and shipment or your order, please contact us at swappablethings@gmail.com.